Simple, honest, and yours
Sandra Select is a small shop, and we treat your information the way we'd want ours treated. This page explains exactly what we collect and why — in plain words.
What we collect
- When you place an order: your name, phone number, city and address (if you choose delivery), and anything you write in the order note. An email is optional — only for order updates.
- When you tap "Notify me" on a sold-out product: your name and phone number, so we can message you when it's back.
That's all. We never ask for payment details online — you pay on delivery or at pickup.
What we use it for
Only to prepare, confirm, and deliver your order, and to message you about a restock you asked about. Nothing else. We never sell or share your details with anyone, and we don't send marketing messages.
What stays on your device
Your bag, wishlist, and recently-viewed products live only in your browser — they never reach us until you actually place an order. If you place an order, your checkout details (name, phone, city, address, email) are also saved on your device so your next order starts filled — clearing your browser data, or tapping "Clear my details" at checkout, removes them.
Cookies & tracking
We don't use tracking cookies, advertising pixels, or profiling of any kind. We count visits with a privacy-friendly, cookieless service that can't identify who you are.
How long we keep things
Your receipt page hides your personal details automatically about a month after your order is completed. Order records are kept privately for the shop's own bookkeeping.
Questions or removal
Message us on Instagram any time — we'll answer personally, and if you'd like your details removed, we'll take care of it.
Ordering, in short
Every order is confirmed personally before anything moves. You always pay the price of your order when you receive it — on delivery or at a pickup point. Pickup only waives the delivery fee; delivery fees by area are shown at checkout. Returns are handled case by case — most issues are resolved within a week of delivery, just message us.